Railway Media Portal — Digital platform for onboard entertainment, news & passenger engagement.

Railway Media Portal — Digital platform for onboard entertainment, news & passenger engagement.

Digital-first platforms that keep passengers informed, engaged, and connected — even offline.

Rail operators face the challenge of keeping passengers informed and engaged, even in environments with limited or no connectivity.
A7 developed a multimedia infotainment platform for passenger trains that delivers real-time schedules, announcements, and entertainment through an intuitive, offline-capable system.

Our Contribution

We designed and delivered a resilient transport-grade media solution with:

  • Intuitive UX optimized for touch displays and motion-heavy conditions
  • Integrated train data including schedules, routes, and delay notifications
  • Media content modules for onboard entertainment and passenger engagement
  • Admin tools for dynamic content management and remote updates
  • Offline-first architecture ensuring seamless operation with automatic sync when online

Results

The platform quickly proved its value across multiple routes:

  • Thousands of passengers served daily with real-time info and content
  • Reduced staff workload through automated announcements and digital updates
  • Higher passenger satisfaction from a modern, accessible onboard experience
  • Scalable architecture ready to expand across fleets and regions

Steps to Realize the Project

  1. User Journey Mapping
    Analyzed how passengers interact during different travel phases to prioritize features like schedules, announcements, and media content.
  2. Wireframing & Prototyping
    Tested usability in motion-sensitive environments, ensuring clarity, accessibility, and quick navigation.
  3. Offline-First Architecture
    Built an edge-ready system that functions without connectivity and syncs automatically once online.
  4. Content Sync & Scheduling Tools
    Developed admin systems to manage and localize media, push alerts, and schedule updates with minimal data usage.
  5. Simulated Environment Testing
    Validated performance under vibration, lighting changes, multi-language use, and signal drops.
  6. Deployment & Monitoring
    Rolled out across selected train routes with remote monitoring, analytics, and OTA (over-the-air) updates.

Our impact in numbers

50K+

Passengers served monthly across routes

60%

Reduction in manual announcements for staff

95%

Uptime in offline/low-signal conditions

40%

Higher passenger satisfaction scores post-launch

Customer spotlight

“A7 helped us deliver a digital onboard experience that truly matched passenger expectations. Despite the complexity of offline environments, the team built a stable, intuitive, and scalable platform — something our passengers notice and value every day.”
Richard Evans
Head of Passenger Experience
“Their media portal integrates seamlessly with our operations, reduces workload for our staff, and enhances passenger engagement. The collaboration was smooth, efficient, and results-driven — the project exceeded expectations in both delivery speed and passenger adoption.”
Elena Rossi
Director of Digital Transformation
Let’s Talk Passenger Experience
Reach out to explore how A7 International helps transport providers deliver reliable, engaging, and offline-ready passenger platforms.
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